29.05.2015 Online Event

A Masterclass in Effective Communication - 1 Day Course - Manchester

Thursday, 25th June 2015 from 09:00 to 17:00
Manchester Manchester Conference Centre

A Masterclass in Effective Communication - 1 Day…

Event Description

You will find with the majority of organisations the main issues and problems they face is Communication, or a lack of. Lack of communication or a misunderstanding of communication will usually be at fault for the underlying problems many organisations face.

Event Summary

This course will help you to become a more inspirational and effective Communicator. By understanding the importance of clear and focused written and verbal communication skills, delegates will be able to communicate with confidence and impact in a variety of workplace situations, ie. team meetings, interviews, presentations, performance reviews, networking events. They will understand the importance of “feedback” and the role behaviours and personalities play in relation to effectively communicating with others.

A Masterclass in Effective Communication (click here to book a place via our website)

or Call:  0800 158 8314

 

You will find with the majority of organisations the main issues and problems they face is communication or a lack of. Lack of communication or a misunderstanding of communication will usually be at fault for the underlying problems many organisations face. This course will give you an understanding of the importance of communication within the workplace and it will provide you with the necessary skills and knowledge to make a positive impact on your communication to others, both in and out of work.

Suitability – Who should attend?

This course is targeted at any member of staff whose work depends on successful interaction with others and who want to maximise the impact their communication skills have on work based situations.

Course Content

–  Introduction to the Field of Communication

  • The importance of communication in today’s modern setting
  • The key elements and skills of communication
  • Telephone communication
  • Written communication – email etiquette
  • Maximising our communication skills in a variety of situations
  • What helps and hinders communication at an individual, team and organisational level
  • Questioning skills
  • Listening skills
  • Self presentation and self promotion

–  A Key Communication Skill – The Skill of “Feedback”

  • The importance of feedback to people and organisations
  • The types of feedback we receive in life
  • Structuring feedback
  • Giving and receiving feedback effectively

–  Communicating Assertively

  • What assertive communication is and is not
  • How we should plan, structure and conduct assertive communication
  • Using assertive communication in a variety of situations

–  Communication to Different Personalities

  • The type of people and personalities we have to communicate with
  • Understanding as to how each type likes to communicate and be communicated with
  • Adapting our communication style to others

–  Employee Engagement

  • Holding successful and inspiring team meetings
  • Communicating with your immediate team
  • The importance of 1 to 1’s

A Masterclass in Effective Communication (click here to book a place via our website)

or Call:  0800 158 8314

We also run this course as an In-House course which is a more cost effective option for your business.  If you have 5 members of your team or more who require training in Effective Communication Skills, please call us for a "no obligation" quote.

Leadership, Award Winners, Entrepreneurship

Stars Night Awards 2026

23rd October, Friday 18:00
Liverpool, L1 1RH
#DubaiB2BShow, #DubaiBusinessExpo

Dubai B2B Growth Expo 2026 | Book Your Stand at a Premier...

9th December, Wednesday 10:00
Dubai, 13018

Hello, I am Denise Courtney, Director of Courtney Associates. We are a dynamic Management Development Training Organisation based in the North West of England. We specialise in all aspects of Leadership, Management and Supervision

Would you like to promote an event ?

Post your events, seminars, conferences and courses on Liverpool Professionals. Attract attendees and new clients. Reach out to members and visitors.
Join for free today here and start uploading events.