• I've been trying to meet with two creative agencies based in the Altrincham-ish area. One couldn't even be arsed to reply or return my calls. The other cancelled and didn't re-arrange. I've instead briefed my US client's European re-launch brief into a third (who should have been my first and only, as it turns out). For the original two it's revenue lost and a perception of arrogance instilled which will be difficult to reverse. Moral: never assume. Find out.

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