We all strive for excellence and when starting our own little empire, we think we can do it all.
We have our computer, note pad, pens, broadband and phone - job done.
You are there ready and waiting for the phone to ring, all excited and expectant. You have been sitting there for ages and you think to yourself you want a cup of tea or need to make a call of nature (it does happen!) You then hear the business telephone ringing.....guess what by the time you get back to the phone you have just missed a call, they left no message and they witheld their number.
So you spend the next few minutes thinking - why did they not leave a message, why did they withold their number, why, why, why............
You then think that the call may have been your next sale and start beating yourself up.
You need now to start thinking about what investments you want to make into your business.
Might I be so bold as to say that one of the first things you should look at investing in is a personalised telephone reception service. A service that is looking to help you grow your business or just mind the phone whilst you have a meeting your next potential client or you are out of the office and your phone could be ringing off the hook.
I would like to let you know that there are a plethora of 'call answering services' i.e. you can get a virtual receptionist, you can use of one of the large office space providers, you can also use one of the large call centre answering services, but then you could use As and When Admin Services who can provide you with the service that is tailored to your needs and the company that likes to know what you do and why you do it and also strives to be part of the 'TEAM'.
We have a policy where you there is no 'contract' that ties you in for months and you can move up and down the scale of investment as your business grows.
We can cover the phones for a day, a week, a month, a year. We can be your receptionist or your gatekeeper, you choose!
As a virtual personal reception service that has just moved to the area, I can safely say that all the clients that we currently answer calls for have all made the move from Hampshire with no disruption to their service and their clients have no idea that we are now 250 miles away from the office!
I am an experienced PA, who started at the very bottom and worked my way up. I started way back in 1989 as a part-time secretary/receptionist and worked up from there and attending further education…
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