The Federation of Small Businesses published a report (Tied Up 2016) recently exploring the cost of disputes to UK small businesses. In the report the FSB recognises the important role of mediation in reducing the impact of disputes.
The report finds that disputes cost smaller firms in England and Wales a staggering £11.6 billion each year. The report found that there were at least 3.4 million commercial disputes involving small businesses in England and Wales between 2010 - 2015, and 70% of small businesses had at least 1 commercial dispute between 2010-2015, with the average disputed amount equalling £18,000.00.
Read the full article here: http://mediatelegal.co.uk/can-best-deal-customer-disputes/
Education
Merchant Taylors' School, Crosby; Liverpool John Moores University LL.B (Hons; College of Law,…
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