2018 will be an exciting year for dentistry. Overall, technology has been the driving force behind the biggest changes in dentistry, and this year is no exception. Treatment outcomes will be improved thanks to the wider implementation of 3D printing technologies in dental offices resulting in same-day restorations. Alongside group practices growing stronger, and a wave of female dentists coming into the field, dentistry is advancing at a quick pace which is affecting almost every area of the current dental clinic
At the same time consumer behaviour is changing world over including the healthcare industry. Since most people now have a handheld device that is connected to the internet, people have stopped thinking. 89% of consumers turn to their mobile or other device as soon as they start looking for a solution to their medical queries/emergencies.
Today, people are looking for simplicity and ease when searching or placing orders. They anticipate exceptional customer service and, most importantly, personalisation, with 77% of consumers expecting products and offers that appeal to their personal tastes.1
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