Expertise

  • Marketing
  • Marketing Strategy
  • Marketing Coaching
  • Marketing Consultancy
  • Marketing Support
  • Social media
  • Social Media Advertising
  • Social Media and Analytics
  • Social media + Marketing
  • Email Marketing
  • Email Campaigns
  • Content Writing
  • Blog Writing
  • Blogging
  • Blogs

Summary

I'm a marketing specialist, I've worked with UK and International companies researching and training in marketing to enable me to have a wider knowledge of how marketing can work in different types of businesses. 

I work as a Marketing Manager focusing on Social Media, Email Marketing and Content Writing, in many companies. From Social Media Training through to full Social Media Management and Advertising.  

 

 


Experience

  • It's Pzazz, Social Media Marketing

    Marketing Manager
    2017 - Current
    • Working with Business Owners and Decision Makers to improve marketing
    • Completeing Social Media Training
    • Managing Social Media Accounts
    • Completing Email Marketing
    • Understanding businesses current marketing plans
    • Implemeting marketing strategies to improve leads and client conversion rates
    • Enabling businesses to have repeat custom and regular clients
    • Delivering marketing workshops across London and the South East
  • EDF Energy

    Customer Relations Manager
    100+ Employees 2013 - 2017
    • Managing departments of c.60 employees
    • Monitoring compliance and regulations in sales, disputed reads and final bills
    • Changing processes to ensure more cost effective and efficient
    • Marketing departments to enable these to work cross site and ensure success
    • Identifying root cause and implementing controls for success
    • Working to budgets
    • Completing activity reviews for continuous improvement
    • Completing HR procedures, including, recruitment, redeployment, disciplinaries, sickess etc
    • Performance management
    • Increasing engagement
    • Completing audits to ensure processes are running effectively
    • Ensuring consistency in sales
  • EDF Energy

    Sales Quality Executive
    100+ Employees 2012 - 2013
    • Improving sales results in Customer Service
    • Enhancing engagement and building relationships
    • Introducing robust controls to monitor sales quality and compliance
    • Development of quality programmes and continuous monitoring of Smart Metering, Eco and Sales projects
    • Developing and delivering training programmes
    • Developing and delivering presentations to management

     

  • EDF Energy

    Sales Performance Coach
    100+ Employees 2010 - 2012
    • Coaching sales advisors to increase sales performance
    • Group and 1-1 training
    • Creating and delivering training packages to teams of advisors
    • Holding 1-1 coaching sessions to improve sales, quality and compliance

Education History

  • BA(hons) Interior Design

    Manchester Metropolitan University
    2002 - 2005
    • Spatial design practice
    • Branding
    • Graphic design
    • Advertising
    • Drawing and visual research
    • Remodelling

Qualifications

LEAN Six Sigma

 


Twitter

Email Sarah

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